If I get sick while traveling, what do I do?

When traveling out of the area, TRICARE Prime enrollees are only covered for Urgent or emergency care.  Routine care is not authorized when traveling out of the area. Always obtain a referral from your PCM before using a civilian Urgent Care Center or civilian provider or you may be responsible for the costs.  Call HNFS at 1 (877) 874-2273 for assistance in locating a provider and then contact your PCM for a referral.

TRICARE beneficiaries are also eligible to call the TRICARE Nurse Advice Line (NAL), to get help making decisions regarding acute health problems. This advice line is available 24 hours a day, 7 days a week and staffed with professional registered nurses who will assist beneficiaries in answering questions and provide help with decisions regarding self-care at home or when it is best to see a healthcare provider. If after speaking with a NAL representative, it is determined that the beneficiary should seek urgent care services, the representative will coordinate the approval on their behalf. If approval is obtained, these urgent care visits will not count towards the initial two visits that do not require an approval.
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